TNP gains place on another Public Sector Framework03/11/2017
Public sector networking specialist TNP Ltd has commended the latest Technology Services 2 RM3804 framework which aims to improve the process of purchasing technology and support for local authorities, Government departments and the NHS.
Chris Wade Commercial Director at TNP (The Networking People) explains: “The new Framework gives greater opportunity for companies like us to use our experience within the public sector to the best advantage of the bodies using the service. The scope of supply within Lot 3 plays perfectly to our strengths, and enables us to apply our unique approach to delivering public sector network capability.
“For example;
in addressing the Network Infrastructure Management needs of customers, TNP can bring to bear proven technical skills and our own Network Operations Centre to plan, deliver, operate, manage, support and monitor a local area network infrastructure (LAN) and its assets.”
TNP has been awarded supplier status on two of the service groups within the Lot 3 Operational Services group; Technical Management and Operational Management Services. The framework is divided into four Lots: Operational Services; Technology Strategy and Services Design; Transition and Transformation; and Programmes and Large Projects.
The framework (also known as RM3804) is administered by Crown Commercial Service (CCS) and covers a range of IT services including hardware and software support, enterprise security and data management. It is estimated that business conducted through the framework will be worth at least £1bn.
CCS supports the public sector to achieve maximum commercial value when procuring common goods and services.
Technical Management covers Network Infrastructure Management and Hardware & Software Asset Management.
Network Infrastructure Management includes services for planning, delivering, operating, managing (including security), supporting and monitoring the on-premise local area network infrastructure (LAN) and/or its assets. It includes fixed and wireless devices, routers, switches, firewalls, and fibre optic equipment). This may take the form of individual services and/or a Network Operations Centre – NOC. Exclusions are telephony, mobile voice and data services, video-conferencing, audio-conferencing services, integrated communications and wide area network provisioning and connectivity.
Hardware and Software Asset Management represents a framework and set of processes for strategically tracking and managing the financial, licensing and contractual aspects of IT assets through their life cycle. This includes hardware and software acquisition and disposal decisions, and consolidation of software licenses or proposals for new licensing models. The service provides an accurate account of technology asset lifecycle costs and risks to maximise the business value of technology and sourcing decisions.
Operational Management Services includes three specific areas: IT Operations, Data Centre & Technology Estate Service Management; Security Management; and Supply Chain & Contract lifecycle management.
IT Operations, Data Centre & Technology Estate Service Management requires an overarching body of competencies, roles and practices to ensure technology offers the right services at the right price and quality levels for its users. Operating models may be fully centralised, decentralised or ‘federated’ (hybrid). This includes responsibility for day-to-day system management for the technology infrastructure, its systems operation, integration, support, administration, and performance monitoring. Technical diagnostics/ troubleshooting, configuration management, system repair and disposal management, and the production of management reports may form part of this.
Security Management embraces control, monitoring and management of security devices, systems, web sites, applications, databases, servers and data centres, and other technologies and services. It extends to managed firewalls, identity and access management, intrusion detection, virtual private networks, vulnerability scanning and anti-viral/anti-phishing services. This spectrum of services may be provided individually or in the form of an in-house or external Security Operations Centre (SOC) aimed at managing a 24/7 service.
Supply Chain and Contract Lifecycle Management represents the process of creating and fulfilling demands for technology services, including the life-cycle of contracts that are created and administered, or that may impact the organisation. It includes third party contract management and/or service integration (SIAM) for outsourcing, procurement, licensing and any other technology-related agreement.