TNP provide East Lancashire Hospitals NHS Trust Guest Wireless Solution06/01/2016

TNP have provided an easy-to-use, high-quality, free wireless portal for all hospital patients and visitors, supporting the Trust’s key objectives and significantly enhancing patient experience.

Working with its partner, Blackpool Council, TNP installed the secure, high-capacity system that utilises existing infrastructure rather than overlaying an additional wireless infrastructure. Visitors now have the opportunity to Skype friends and relatives outside of visiting hours, as well as enjoy the comfort of instant entertainment through platforms such as Netflix and BBC iPlayer. In addition, the Wi-Fi service is easy-to-use and made available to all users to access through either social media login or SMS message allowing for an accurate audit trail. All of the system hardware is located within the Trust’s datacentres, giving the Trust the reassurance that no data is at risk on external or hosted servers located off-site.

The benefits enjoyed by East Lancashire Hospitals NHS Trust and its patients and visitors through this project include:

  • A solution that will seamlessly scale with the Trust’s needs thanks to the system’s high capacity and unrestricted number of users
  • Complete access and data security through traffic segmentation and local server hosting, providing peace of mind when it comes to security and compliance.
  • Improvement in patient and visitor experience thanks to TNP’s high-capacity portal that is free for all users
  • Additional value provided by building on the Trust’s existing infrastructure

Mark Johnson, Associate Director of Performance and Informatics at East Lancashire Hospitals NHS Trust, said:

The installation of the free wifi has been a roaring success at the Trust. Previously we had provided a guest wifi solution which was difficult and costly for us to manage and maintain but the solution we now have offers significant benefit to our patients, their relatives and our staff, whilst allowing our IM&T service to focus on providing services to enhance our care provision.

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